It’s worth noting that there are several types of virtual assistants. The only limit is our skills and the willingness and pace of learning new skills. There are those are that are more technical and perform tasks such as web development, course creation, there are freelance personal assistances offering traditional secretarial services and several who fall in between the two.

This is by no means a comprehensive list but just a few services to give you an idea of where you can start.

Administrative services

1. Appointment scheduling
2. Bookkeeping and payroll tasks – update salaries, calculate hours, add expenses
3. Calendar management
4. Call handling
5. Client onboarding
6. Communicating with clients e.g., sending invoices, contracts, gifts, thank you notes, follow-ups.
7. Creating SOP’s
8. CRM management
9. Customer care services
10. Data base building – entries and updates for instance of sales, contacts, leads.
11. Data entry
12. Digital file management and organization e.g., Google Drive, Box, Drop Box
13. Email management
14. Form generation – surveys, feedback forms.
15. Generating reports – graphs, spreadsheets and dashboards
16. HR support
17. Live chat customer service
18. Live webinar assistance
19. Managing online communities
20. Managing social media comments
21. Minute taking
22. Travel management
23. Online research
24. Setting up social media profiles – LinkedIn, Facebook Groups

Creative writing

1. Article writing
2. Blog writing
3. Copy writing
4. E-book writing
5. Editing and proofreading
6. Ghost writing
7. Newsletter writing
8. Transcription
9. Website design and maintenance
10. Writing social media posts

Digital marketing

1. Design Ads
2. Email marketing
3. Graphic design – logos, book covers, icons, infographics, banners, social media images etc.
4. Lead generation
5. Managing reputation
6. PR -public relations
7. SEO optimization
8. Set up landing page
9. Social media Ads

Others

1. Expense management
2. Project management
3. Set up systems – e.g., project management systems, inventory,
4. Social media management
5. Train onsite staff
6. Video editing
7. Website Set up