50 Services You Can Delegate to a Virtual Assistant

There are many kinds of virtual assistants. Some do technical work, such as web development and course creation. Others offer traditional personal assistant and secretarial services. Many do a mix of both. The only limits are their skills and how quickly they learn new ones.

This isn’t a complete list, but it gives you an idea of where to start.

Administrative tasks

1. Appointment scheduling
2. Bookkeeping and payroll tasks: update salaries, calculate hours, add expenses
3. Calendar management
4. Call handling
5. Client onboarding
6. Client communication, such as sending invoices, contracts, gifts, thank-you notes and follow-ups
7. Writing SOPs (standard operating procedures)
8. CRM management
9. Customer care
10. Building databases: adding and updating sales, contacts and leads
11. Data entry
12. Organizing digital files in tools such as Google Drive, Box and Dropbox
13. Email management
14. Creating forms, such as surveys and feedback forms
15. Reports, graphs, spreadsheets and dashboards
16. HR support
17. Live chat customer service
18. Live webinar support
19. Managing online communities
20. Managing social media comments
21. Taking meeting minutes
22. Travel planning
23. Online research
24. Setting up social media profiles, such as LinkedIn and Facebook Groups

Writing

1. Articles
2. Blog posts
3. Copywriting
4. E-books
5. Editing and proofreading
6. Ghostwriting
7. Newsletters
8. Transcription
9. Social media posts

Digital marketing

1. Designing ads
2. Email marketing
3. Graphic design: logos, book covers, icons, infographics, banners and social media images
4. Lead generation
5. Online reputation management
6. PR (public relations)
7. SEO (search engine optimization)
8. Setting up landing pages
9. Social media ads

Other tasks

1. Expense management
2. Project management
3. Setting up systems, such as project management and inventory systems
4. Social media management
5. Training on-site staff
6. Video editing
7. Website design
8. Website setup and maintenance

Where to start

Pick two or three tasks from this list that take up your time every week. Those are the easiest to hand over first. Not sure if you need help yet? Read 10 signs you need a virtual assistant, or see our services.